1.Content:
（1） Develop learning plans (product knowledge,etc.) to boost expertise.
（2） Create transparent promotion paths & rotations to unlock potential, cut attrition.
（3） Offer EAPs & stress workshops for team stability & service quality.
2. Significance:
(1) Client Trust: Skilled staff decode premium client needs, deliver tailored solutions, expediting decisions.
(2) Sustainable Edge: Staff development cuts attrition, ensures service consistency, lifts retention & satisfaction.
